Terms of Service

1. Overview

Welcome to Celanese Sales U.s. Ltd. These Terms of Service govern your access to and use of our website and the products and services offered through our online store.

Our store specializes in outdoor and camping products, including canvas awnings, cotton camping blankets, and canvas hammocks.

By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service, together with any policies referenced on this page. If you do not agree to these terms, please do not use our website or services.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products or website for any unlawful or unauthorized purpose. You must not violate any applicable laws while using our services.

You must not transmit viruses, malicious code, or any other harmful material through our website.

Any violation of these Terms may result in the suspension or termination of your access to our services.

3. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that information you submit, excluding payment information, may be transferred across various networks and adapted to technical requirements. Payment information is encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or services without our prior written permission.

4. Products and Descriptions

We make reasonable efforts to display our products as accurately as possible, including canvas awnings, cotton camping blankets, and canvas hammocks.

However, actual product colors, textures, dimensions, and appearances may vary slightly due to lighting conditions, screen settings, manufacturing processes, or material characteristics.

Product descriptions, specifications, images, and availability are provided for general informational purposes. Please review product details carefully before placing an order.

We reserve the right to modify product descriptions, discontinue products, or limit quantities at our discretion, subject to applicable law.

5. Orders and Payments

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel an order when necessary, including in cases of suspected fraud, pricing errors, inaccurate order information, or product unavailability.

You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.

You are responsible for ensuring that your payment information is valid and that you are authorized to use the selected payment method.

If an order is changed or canceled, we will make reasonable efforts to notify you using the contact information provided at checkout.

6. Pricing and Promotions

Product prices are displayed on our website and may change without prior notice.

Promotional offers, discounts, and coupon codes may be subject to additional terms, expiration dates, and availability restrictions.

Unless otherwise stated, promotional offers cannot be combined with other discounts. We reserve the right to correct pricing errors and cancel orders affected by such errors, subject to applicable law.

Any applicable taxes, shipping fees, or other charges will be displayed during checkout where required.

7. Shipping and Delivery

We aim to process and ship orders within the timeframes stated in our Shipping Policy.

Delivery estimates are provided for reference only and are not guaranteed unless expressly stated otherwise.

Shipping times may be affected by factors beyond our control, including carrier delays, weather conditions, customs procedures, and other transportation disruptions.

Customers are responsible for providing accurate shipping information at checkout. Additional costs or delays resulting from incorrect or incomplete addresses may be the customer's responsibility where permitted by law.

For more information, please review our Shipping Policy.

8. Returns and Refunds

We want our customers to be satisfied with their purchases.

Return requests, refunds, and exchanges are handled in accordance with our Return and Refund Policy.

Please review that policy before making a purchase to understand the applicable return conditions, eligibility requirements, and refund procedures.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

9. Product Use and Safety

Our products are designed for outdoor, camping, and recreational use. Customers are responsible for using them appropriately and following any product instructions, warnings, and care guidelines.

For canvas awnings and hammocks, ensure that installation, mounting, and support structures are suitable and secure before use.

For camping blankets and other fabric products, follow the recommended cleaning and care instructions.

Do not exceed any stated product weight limits or use products in conditions for which they are not designed.

Improper installation, misuse, failure to follow safety instructions, or unauthorized modifications may result in damage or injury. Customers are responsible for using products safely and in accordance with applicable instructions.

10. Intellectual Property

All content on this website, including text, product descriptions, graphics, images, logos, designs, and website materials, is owned by or licensed to Celanese Sales U.s. Ltd. unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit any website content without prior written permission.

All trademarks, brand names, and other intellectual property displayed on this website remain the property of their respective owners.

11. Third-Party Services and Links

Our website may include links to third-party websites or services that are not owned or controlled by us.

We are not responsible for the content, privacy practices, terms, or services of third-party websites.

Your use of third-party services is subject to their own terms and policies. We encourage you to review those terms before engaging with external websites.

12. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy and understand how your information may be collected, used, and processed.

13. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct such errors and update information at any time, including after an order has been submitted, subject to applicable law.

14. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis, except as otherwise required by applicable law.

To the fullest extent permitted by law, we make no additional warranties, express or implied, regarding uninterrupted website access, error-free operation, or the suitability of website content for a particular purpose.

Nothing in this section excludes or limits warranties or consumer protections that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Celanese Sales U.s. Ltd. shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

This includes losses resulting from improper product installation, misuse, failure to follow product instructions, or circumstances beyond our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to indemnify and hold harmless Celanese Sales U.s. Ltd., its affiliates, officers, employees, and service providers from claims, liabilities, damages, and reasonable expenses arising from your violation of these Terms or your unlawful use of our website or services, to the extent permitted by law.

17. Termination

We may suspend or terminate your access to our website or services if you violate these Terms or engage in unlawful or harmful activity.

Any obligations or liabilities incurred before termination will remain in effect where applicable.

18. Governing Law

These Terms of Service and any separate agreements through which we provide services shall be governed by and interpreted in accordance with the laws applicable in the State of Texas, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

19. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service by posting revisions on our website.

It is your responsibility to review this page periodically for updates. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Business Name: Celanese Sales U.s. Ltd.
Email: [email protected]
Address: 222 W Las Colinas Blvd, Irving, TX 75039, United States
Website: http://rmtzwr-x4.myshopify.com/

Thank you for shopping with Celanese Sales U.s. Ltd.