Contact Information

We'd Love to Hear From You!

Thank you for visiting Celanese Sales U.s. Ltd. We are committed to providing quality outdoor and camping products, including canvas awnings, cotton camping blankets, and canvas hammocks.

Whether you have questions about our products, need assistance with an order, or would like more information about shipping, returns, or refunds, our customer service team is happy to help.

Customer Support

For general inquiries, product questions, order assistance, or other support, please contact us using the information below.

Business Name: Celanese Sales U.s. Ltd.

Email: [email protected]

Business Address:
222 W Las Colinas Blvd
Irving, TX 75039
United States

Website:
http://rmtzwr-x4.myshopify.com/

Customer Service Hours

Our customer service team is available:

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

All times are based on U.S. Central Time, excluding public holidays.

Response Time

We aim to respond to customer inquiries within 1–2 business days.

To help us assist you more efficiently, please include your order number and a brief description of your question when contacting us about an existing order.

Order Support

If you have questions regarding any of the following, please feel free to reach out:

• Product information and specifications.

• Order status and tracking.

• Shipping and delivery.

• Returns and refunds.

• Damaged, defective, or incorrect items.

• General customer service inquiries.

We appreciate your interest in our products and thank you for choosing Celanese Sales U.s. Ltd.

Your outdoor adventures matter to us, and we're always happy to help!